Wednesday, March 4, 2015

DCP Fall Advantage 2015 Phone Interview

Hola everybody! This is probably going to be a long post so brace yourself :)
During my phone interview, I took some notes and have the general questions I was asked, again not word for word because I forget everything but I have all my answers I gave since I recorded myself.
After introducing herself, my interviewer began by confirming that I am a senior at my school and my major. She asked me if I was able to do the international program and confirmed that I was a citizen of the U.S.
Next, I am fluent in Spanish as well as English so she asked me if I there was a guest who needed help in Spanish if I would be willing to help them and she asked me if I would be wiling to take a Spanish Assessment once I arrived at the program, she said if I passed it I would wear a little gold plaque that states the second language I speak. (Side note: this was the moment I was the giddiness in because I have always dreamed of having the gold plaque with the white square that says Espanol on it.)
The following questions were asked:
  • Have you worked for the Disney Company before?
  • Do you have experience living with roommates?
  • How you would feel about living with different people, even people from around the world?
  • What would you want to get out of the DCP?

She brought up the roles I put highly interested in but most specifically my top 3, she asked me if we could talk about those since I had work experience in those. She asked me to rate them by which I’d feel the most qualified to work. Had me include any other work experience I wasn’t able to fit into the application.
  • Back to Questions:
    • Fast Paced or slow work environment?
    • Work independently or in a group?
    • Would you be comfortable working outdoors with the crazy Florida weather?
    • Are you familiar with the Disney Look?
    • Any tattoos or piercings?
    • Do you have a Driver’s License? How would I handle an emergency and do I feel comfortable handling one?
    • Comfortable leading activities?
    • How would you tell a child if they aren't tall enough to go on a ride?

She was aware I knew how to handle cash so she asked me how I felt about all the technology involved with the cash registers at the parks, since they can even use mobile devices to check guest out now, also with processing credit cards, checks and hotel credit.
Since Lifeguarding is one of my top roles she explained to me how the swim test would be and if I felt like I could pass it. After this I was able to ask my own questions and then she closed by telling me how the rest of the process would go.


Here are my tips for you:

  1. Smile, just be plain happy while answering the different questions, my interviewer and I would laugh constantly which kept the mood light.
  2. Be ready to go, I had my interview scheduled for 2:30pm and I got the call at 2:29pm but I was ready to go sitting on my couch since 2:10pm
  3. Don’t overthink it, just answer the question. If you go around and around and don’t answer the actual question it may be a little harder for the interviewer to evaluate you.
  4. Talk about your work experience and try to tell a short story with it, my interviewer brought this up because a lot of my experience worked for my top roles, which were Recreation, Lifeguarding and Merchandise.
  5. Last tip, record yourself or have a mirror in front of you it really helped me be attentive to my expressions.
Stay Disney my Friends!

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